Lead Front Desk Receptionist

Sentosa Building · 📍 Gianyar, Bali · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 9.000.000 – Rp 16.000.000 per month
Sentosa Building is looking for a dynamic and experienced Lead Front Desk Receptionist to join our team. In this role, you will be the first point of contact for our guests and residents, ensuring a warm and professional welcome. You will manage front desk operations, handle guest inquiries, and coordinate with various departments to provide excellent service. This is a great opportunity to showcase your leadership skills and contribute to a vibrant community in Gianyar, Bali.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests and residents with a friendly and professional manner.,Manage front desk operations, including check-in and check-out procedures.,Handle guest inquiries and complaints, resolving issues promptly and professionally.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.,Maintain accurate records of guest and resident information.,Assist in organizing and promoting community events and activities.,Supervise and train junior front desk staff to ensure high service standards.,Monitor and manage front desk inventory, including keys, brochures, and other supplies.

🎓 Kualifikasi & Syarat

Bachelor's degree in Hospitality, Tourism, or a related field.,Minimum of 3 years of experience in front desk receptionist roles.,Strong communication and interpersonal skills.,Proficiency in English and Bahasa Indonesia.,Knowledge of local regulations and procedures in the hospitality industry.,Ability to work well under pressure and manage multiple tasks simultaneously.,Experience in using front desk management software is a plus.,Leadership and team management skills.

🛠️ Keahlian

Customer serviceMultitaskingProblem-solvingTime managementAttention to detailTeam leadership
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